App Privacy Policy

Nex Game Studios Privacy Policy

Last updated: October 2026

This policy explains what information is processed when you play the mobile games published by Nex Game Studios (for example the Arcane Quest and Arcane Quest Legends series), why, and the choices you have. It applies to all our games on Google Play and the App Store.

Who we are

The games are published by Nex Game Studios OÜ, registry code 17004692, Sepapaja tn 6, Lasnamäe linnaosa, 15551 Tallinn, Harju maakond, Estonia (“we”, “us”). We are the controller of the personal data described below. Contact: [email protected].

In short

  • You don't need an account to play, and we don't ask for your name, email or phone number.
  • Your game progress is saved on your device. If you use cloud saves, it is also stored with the game service you sign in with.
  • Our games show ads and offer optional in-app purchases. Ads and analytics are provided by the partners listed below, who process some device data.
  • In the EEA, the UK and Switzerland we ask for your consent before ads are personalized. On iOS we ask for your permission before your device's advertising identifier is used for tracking.

Information that is processed

  • Device and app information: device model, operating system, language, country (derived from the IP address), app version, and technical logs and crash reports.
  • Identifiers: advertising identifiers (Google Advertising ID on Android; IDFA on iOS, only if you allow tracking), app-instance and analytics IDs, an anonymous player ID created by Unity Gaming Services, and your player ID when you sign in to Google Play Games or Apple Game Center.
  • Gameplay and usage data: events such as quests and acts completed, items obtained, session length, ads watched and purchases made. We use these to understand how the game is played and to balance it.
  • Purchases: in-app purchases are processed by Google Play or the App Store. We never receive your payment details; we only receive a purchase receipt to verify it and deliver what you bought.
  • Game saves: progress stored on your device and, if you use cloud saves, with Google Play Games, Apple Game Center/iCloud or Unity Cloud Save.
  • Promo codes: if you redeem a promo code, the code is sent to our server to check it.
  • Messages to us: if you email us, we receive your email address and whatever you write.

Our games do not collect your precise location, contacts, photos or microphone data.

Why we use it, and our legal bases

  • To provide the game: running the game, saving and restoring progress, delivering purchases, restoring purchases on a new device (performance of our contract with you).
  • Analytics and improvement: measuring how the game is played, fixing crashes, balancing difficulty and rewards (our legitimate interest in improving our games; consent where the law requires it).
  • Advertising: showing ads, limiting how often you see them, measuring them and preventing fraud. Personalized ads are shown only with your consent where it is required; otherwise ads are non-personalized, based on context and approximate location (consent, or our legitimate interest in funding free games for non-personalized ads).
  • Legal obligations: tax and accounting rules for purchases, and answering lawful requests from authorities.

Your choices

  • Ad consent (EEA, UK, Switzerland): the first time you start a game with ads, a consent message from Google's consent platform asks for your choices. You can change them at any time from Privacy options in the game's settings.
  • US state privacy rights: where we are required to, we let you opt out of the "sale" or "sharing" of personal information for targeted advertising from the same Privacy options screen.
  • iOS tracking: the game asks for permission before using your IDFA. You can change it in iOS Settings > Privacy & Security > Tracking.
  • Android advertising ID: you can reset or delete it in your device's Settings > Google (or Privacy) > Ads.
  • Stopping all collection: uninstalling the game stops all collection from your device.

Partners that process data

These providers process data on our behalf or as independent controllers under their own policies. Not every game uses every provider.

We do not sell your personal information for money.

International transfers

Some of these providers process data outside the European Economic Area, for example in the United States. Where this happens, the transfer is covered by an adequacy decision (such as the EU-US Data Privacy Framework) or by the European Commission's Standard Contractual Clauses.

How long data is kept

Game progress stays on your device until you delete the game, and in your cloud save until you delete it. Analytics and advertising data are kept by the providers for the period set in their services, limited to what is needed for the purposes above. Purchase records are kept for as long as accounting and tax laws require. Emails are kept for as long as needed to answer you.

Your rights

Under the GDPR and similar laws you can ask to access, correct, delete or receive a copy of your personal data, object to or restrict its processing, and withdraw your consent at any time (this does not affect processing done before). We don't hold your name or email unless you write to us, so to help us find your data please include the game name and, if you can, your player ID shown in the game. Write to [email protected].

You can also lodge a complaint with a data protection authority, for example the Estonian Data Protection Inspectorate (aki.ee) or the authority where you live.

Children

Our games are not directed to children under 13 (or the minimum age of digital consent in your country, up to 16 in the EEA). We do not knowingly collect personal data from them. If you believe a child has given us personal data, contact us and we will delete it.

Security

We use reasonable technical and organizational measures to protect the information we process, and we work only with providers that do the same. No method of transmission or storage is completely secure.

Changes to this policy

We may update this policy, for example when we add a feature or a provider. The new version will be posted on this page with a new "Last updated" date. If the changes are significant, we will also let you know in the games.

Contact

Nex Game Studios OÜ – [email protected]